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      • Account Deletion

      • How to delete your BetterClinic account.

        You can delete your account directly from the app at any time.

        Steps:

        1. Open BetterClinic
        2. Go to your Profile
        3. Tap Delete Profile
        4. Confirm deletion

        Your account and all associated data — including consultation recordings, AI-generated clinical documents, and practice settings — are permanently and immediately deleted.

        If you no longer have access to the app, email support@betterclinic.ai with subject: "Account Deletion Request" and we'll process it within 30 days.

        Questions? Contact support@betterclinic.ai

        What gets deleted immediately

        Account profile (name, email, credentials)

        • Clinic and practice settings
        • Consultation audio recordings
        • AI-generated clinical documents (SOAP notes, prescriptions, medical certificates, PhilHealth abstracts)
        • All session and usage history

        What is retained and why

        Billing records — retained for up to 7 years for tax and legal compliance

        • Anonymized, non-identifiable aggregated usage data that cannot be linked back to you
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